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In order to help you solve your problem, please provide us with:

  • The email address of the account which is experiencing a problem.
  • The API you are using (and which version).
  • The API you are trying to subscribe to or are subscribed on (and which version).
  • A detailed description of your problem.
  • Any errors you have encountered (copy and paste the error text and reference).
  • The steps you have taken to reproduce the issue.
 

To react accordingly to your urgent problem, please provide us with:

  • A detailed description of the problem.
  • Which API you are experiencing problems with (if applicable).
 

In order to understand your request for enhancement, please provide us with:

  • A detailed description of your request.
  • If applicable the name and version of the API.
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